No goods may be returned without prior authorization from FilterFinder.net.
You must contact customer service for a Returned Goods Authorization (RGA) number. FilterFinder.net will refuse or
dispose of any return it receives without an RGA number plainly marked on the outside of the
packaging. RGA numbers are valid for 30 days only. Products shipped in error will be accepted for
return with full credit. Shipping discrepancies must be brought to the attention of FilterFinder.net
within 10 business days of receipt of shipment. Standard products may be returned for credit within
three months of date of invoice with up to a 30% restocking fee.
Return freight to FilterFinder.net is the responsibility of the customer. Returned products must be
in original package, in new, sellable condition, and shipped freight prepaid.
FilterFinder.net reserves the right to determine acceptability of the returned goods for resale. Products made to
order are not returnable. Items special ordered or non-stock are subject to the manufacturers
return conditions and additional restocking charges as well as the FilterFinder.net restocking fee.